What Do I Do If My Online Student Doesn’t Have Access to the Internet?

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For an online private school student, temporarily losing access to the Internet is comparable to an astronaut locking his keys in the shuttle while going for a space walk. Simply put, it is not an ideal situation.

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How Hotspots are Good for Online Students who Experience Power Outages

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As online education becomes increasingly popular, many students are turning to virtual learning for its flexibility and convenience. However, one major challenge that online students face is power outages. Whether it's due to a natural disaster or simply a faulty power grid, losing internet access can severely impact an online student's ability to stay on track with their coursework. But fear not, there is a solution: hotspots. In this blog post, we'll explore how hotspots can be a game-changer for online students who experience power outages.

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How to Manage Your Inbox to Ensure You Don’t Miss School Communication

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Managing your email inbox can be overwhelming and, if not planned out, it can cause stress, missed deadlines, and poor communication with your student’s school. Here are a few tips to help you find missing emails, organize your inbox, and prevent important messages from getting lost. Practicing these methods will make your inbox better organized and easier to use.

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Reasons You May Not Be Receiving an Email

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There are a number of reasons why you may not be receiving some or all emails from Enlightium Academy even after enrolling. The following are the most common:

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Working in the Cloud

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At Enlightium Academy, your student will do a lot of writing including short answers and essays. In some classes, they may even create slideshows. With all this writing, they will need both a dependable word processor and a reliable place to store their writings. 

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How Hotspots can be used for Online Students who Fight for Internet in Their Household

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In today's digital world, access to reliable internet is essential for students to succeed in their online education. However, for many students, this is not a guaranteed resource in their household. Whether it's due to limited data plans or slow internet speeds, the struggle for a stable connection can greatly impact a student's ability to learn and excel in their studies. Fortunately, there is a solution that can help bridge this gap – hotspots. In this blog, we will explore how hotspots can be used effectively by online students who are fighting for internet access at home.

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Ignitia Troubleshooting: Ignitia is Saying That Not All Questions are Answered

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Li’l Billy wrapped up his science quiz and is ready to submit. Suddenly, from the living room, “Moooom!” The screen says that not all questions are answered, but Li’l Billy is sure that they are.

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Ignitia Troubleshooting: My Student is Not Able to Log In

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It’s 8 am. Lil’ Billy finishes breakfast and is ready to tackle that English lesson he’s been putting off. He moseys to the computer. Suddenly, from the living room: “Moooom!” 

He is not able to log into Ignitia to start his courses. The screen shows “Invalid credentials”.

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Ignitia Troubleshooting: Answers are Being Changed After My Student Submits an Assignment

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Li’l Billy is finishing a Bible assignment. He reviews the answer assignment, navigates through a few pages to make sure all of the answers are correct, then hits “Submit”. Suddenly, from the living room, “Moooom!” Some of the answers were changed after the assignment was submitted.

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Ignitia Troubleshooting: An Assignment Has Not Been Assigned

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Li’l Billy is going on vacation soon. He would like access to future assignments so he can work on them ahead of time and print a few off to work on while on the road. Suddenly, from the living room, “Moooom!” Some of the assignments are not yet assigned, so Li’l Billy cannot access them.

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Ignitia Troubleshooting: Answers are Showing Up Blank After Submitting an Assignment

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Li’l Billy is finishing a history assignment. He’s feeling great about this assignment, navigates through a few pages to make sure all of the answers are filled in, then hits “submit”. Suddenly, from the living room, “Moooom!” Some of the answers are blank even though he just double-checked that they were all filled in.

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Ignitia Troubleshooting: My Student Can See the Answers

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Li’l Billy has just started an English test. He’s confident he will do great on his test. Suddenly, from the living room, “Moooom!” For some reason, when he clicks on a text box to type in “A”, “B”, or “C”, the “answers” already show up.

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Ignitia Troubleshooting: My Student is Being Logged Out of Quizzes and Tests

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Li’l Billy is working on a math quiz. Everything is going great, and he’s on track to finish by lunch. Suddenly, from the living room, “Moooom!” He was kicked out of his test.

The good news is that this is likely an operator error. A few basic steps will get everything back on track. 

The bad news is that the half-completed math test still needs to be completed, so he will have to start over once the technical issue is resolved.

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Ignitia Troubleshooting: I Think My Account is Being Hacked

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Li’l Billy logs in for the day, ready to tackle his math lesson. But something doesn't seem right… Suddenly, from the living room, “Moooom!” Lessons had progressed when he hadn’t started them.

Li’l Billy thinks his Ignitia account has been hacked, but that is likely not the case. Here are some steps to check to see why someone else completed his lessons.

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Ignitia Troubleshooting: Audio is Not Working

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Li’l Billy just started his history course for the day and is about to watch a video to help him learn about the Civil War. Li’l Billy is excited to learn about an important part of American history. Suddenly, from the living room, “Moooom!” 

The video’s audio isn’t playing.

The good news is that this is typically an easy fix.

The bad news is that you might have to download a new software.

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Online Student Computer Software Requirements

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In order for your student to use Ignitia, our online curriculum platform, you will need to have a computer with current software installed. The good news is that this is relatively simple, even for those who are not technically savvy. Our team has listed the requirements below to make this an easy process.

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Where to Place Your Student's Desk for an Optimal Homeschool Learning Environment

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As parents of online homeschool students, it is important to provide your student with the right learning environment. Finding the right spot in your home for a desk can be one of the most difficult parts of setting up a homeschool space. Here are some tips on how to pick the ideal location for your student's desk and create an optimal learning environment.

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Securely Store Your Documents and Essays: Learn How to Back Up Using the Cloud or a Thumb Drive

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Worried about losing your essays and documents to a computer crash? No need to worry - you can back up your work securely using the cloud or a thumb drive. In this blog post, we'll discuss how you can do just that so you never have to worry about lost documents again. 

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